Shipping policy

Orders placed by 1PM EST will ship within 1 business day M-F. We will ship same day whenever possible. Exceptionally large orders may take 1 additional business day. Once a package has left our facility, we cannot change the address, the contents or the delivery speed. In some cases the buyer can use the shippers website to change the delivery address for a fee only if the item is still in transit and not marked out for delivery.

Please ensure all shipping information provided is current and in full (apt/suite# etc). If we have a problem verifying the address, we will contact you right away via email. We reserve the right to cancel any order if there is no reply to a shipping address inquiry. 

We ship with carriers UPS and US Postal service only. Most orders deliver anywhere between 2-5 days. Standard, expedited and express shipping options are available at checkout. Please be advised expected delivery dates are only estimates. Once a parcel is in the shippers hands they are responsible for the transit time until final delivery is made.

All applicable shipping charges are final. We are not responsible for carrier related shipping delays outside of our control. For packages that are claimed as not received but show positive delivery confirmation the buyer must use the shippers website to file a claim. Approval is at the sole discretion of the shipping carrier. 

Please contact us if your shipment is time sensitive or needs to be received by a specific date. We can assist you to ensure the correct shipping method is chosen to facilitate the delivery date needed.